ai quality control

Locator. Sees every call.

Locator listens to 100% of conversations and shows where your reps are selling, and where they’re losing the customer. It scores every call on 30+ parameters, tuned to your script, with no manual spot-checks.

what it is

Quality control that misses nothing

A manager only gets through a few percent of calls, the rest stays a blind spot. Locator closes it: every conversation is scored against your criteria right after the call.

100%
of calls monitored
30+
configurable scoring parameters
24/7
scoring never stops

Locator is where the work starts: first we see what your customers and operators actually say, then we launch neuro-agents.

30+ scoring parameters

Scored against your criteria

You tune the parameters to your script, product, and standards. Below are examples from six scoring groups.

01 · sales stages
  • On-script greeting
  • Needs discovery
  • Product presentation
  • Stating the price
  • Upsell and cross-sell
02 · customer handling
  • Objection handling
  • Active listening
  • Interrupting the customer
  • Emotional tone
  • Courtesy and manner
03 · standards compliance
  • Script adherence
  • Stop words and banned phrases
  • Required talk tracks
  • Accuracy of information
  • Sticking to timing
04 · wrap-up
  • Confirming agreements
  • Setting the next step
  • Call summary
  • Proper sign-off
05 · speech and delivery
  • Pace and clarity
  • Hesitations and long pauses
  • Filler words
  • Confident delivery
06 · call base analytics
  • Common customer requests
  • Typical objections
  • Reasons for refusals
  • Where deals are lost
what it does for your business

Not a report for its own sake, sales growth

01

See where money is leaking

Across 100% of calls, you see exactly where customers drop off and which operator is falling short.

02

Objective operator scoring

Locator scores every conversation by the same rules, not selectively, not by gut feel.

03

Higher conversion with zero extra ad spend

You see weak spots down to specific calls and coach the team where it counts. Conversion grows without new advertising budget.

04

A foundation for neuro-agents

Locator data is what the AI operator learns from: we train it on real conversations from your call base, not canned scripts.

Run Locator on its own as a standalone quality control tool, or as the first step toward launching neuro-agents.

Get Locator