How Benerra collects, uses, and protects your personal data, and what you agree to when you contact us. For visitors from the European Union, processing complies with the General Data Protection Regulation (GDPR).
Benerra ("we", "us") provides AI voice agents for phone sales and customer service, and AI speech analytics. Our company is based in Dubai, United Arab Emirates, and acts as the data controller for the personal data described in this policy.
For any privacy matter, contact us at hello@benerra.ai.
Because our company is established outside the EU, we are supported by an appointed representative in the European Union under Article 27 GDPR — a requirement for any controller based outside the EU that processes the data of people in the EU. You can reach our EU representative, like us, through hello@benerra.ai; their contact details are provided on request.
We do not collect special categories of data, and our site is not directed at children. We do not sell personal data — to anyone, for any purpose.
We do not use your data for third-party advertising.
Two cookies, both first-party, and no advertising or analytics cookies. Our cookie policy sets out each one in full — what it stores, how long it lasts, and the single third party involved.
If you choose "Only necessary", no region lookup is made and pricing defaults are used. You can change or withdraw your choice at any time from the control in section 4 of the cookie policy; deleting cookies for benerra.ai in your browser has the same effect, and the notice will be shown again.
The one-time country lookup is performed by GeoJS (get.geojs.io), which receives your IP address for the sole purpose of returning your country code. No identifier is attached, and we store nothing but the resulting region.
Form submissions and site logs are processed on our own infrastructure in the European Union. Data is accessible only to Benerra staff who need it to answer your request. Where data of EU residents is accessed from our headquarters outside the EU, that transfer is protected by appropriate safeguards, including the European Commission's standard contractual clauses. We share personal data with no one else, unless the law requires it.
Depending on where you live, you may have rights under laws such as the EU or UK GDPR or the California Consumer Privacy Act (CCPA): to access, correct, delete, or export your personal data; to restrict or object to its processing; to opt out of any sale or sharing (we do neither); and to withdraw any consent you have given, without affecting the lawfulness of processing before the withdrawal. We honor these requests for all our visitors, wherever you are. Write to hello@benerra.ai — or, in the EU, to our representative — and we will respond within one month. We never discriminate against you for exercising your rights.
If you are in the EU or UK, you also have the right to lodge a complaint with your local supervisory authority.
When you tick the consent box in our contact form and submit it, you agree to the following:
I consent to Benerra processing the personal data I have provided (name, email, phone number, company) to contact me about my request, set up a consultation or demonstration, and place the demo call I asked for. I understand this consent is voluntary and that I can withdraw it at any time by writing to hello@benerra.ai, after which my data will be deleted unless another legal ground requires keeping it.
Submitting the form without ticking the box is not possible; if you prefer not to consent, you can reach us directly at hello@benerra.ai or by phone.
If we change how we handle personal data, we will update this page and the date at the top. Significant changes will be flagged on the site.
